A: Check-in is 14:00–19:00. For arrivals outside these hours, please let us know in advance.
A: Check-in is 14:00–19:00. For arrivals outside these hours, please let us know in advance.
A: Check-out is by 12:00 (noon). You may check out from 08:00 with prior notice so we can inspect the room.
A: Late check-out is subject to availability and may carry a fee.
A: A valid ID card or passport, and a cash damage deposit that is refunded at check-out if no damage is found.
A: For nightly stays, a cash deposit of 500–3,000 THB by room type. For monthly stays, one month’s rent in advance.
A: One-bedroom suites and larger include a kitchen with fridge, microwave, kettle and basic cookware. Villas have a fully equipped kitchen; a BBQ grill can be arranged on request.
A: Yes — free high-speed Wi-Fi throughout the resort.
A: Towels, shampoo, shower gel and shower caps. Please bring your own toothbrush and toothpaste.
A: No. Smoking is not allowed in rooms, villas or around the pool — only in designated smoking areas.
A: No spa or fitness centre on site. We’re happy to recommend trusted options nearby.
A: Yes — free bicycles for all guests.
A: It depends on the room or villa type. Extra guests are allowed within the unit’s quota.
A: Rooms: 500 THB per person per night. Villas: 800 THB per person per night. One extra bed per unit.
A: Children 0–12 stay free sharing existing bedding (one child). A second child, or an extra bed, is charged.
A: Yes — small dogs and cats up to 10 kg, in our Blu Suite (Pet-Friendly) rooms. Please declare your pet when booking.
A: One pet is included; up to two pets per room. The second pet is [ 400 THB per night ].
A: No — pets are welcome around the pool deck and gardens but not in the water.
A: Rates are available with or without breakfast. Without breakfast, you can buy coupons separately.
A: Huan Lum is open daily 08:30–17:00 (last order 16:30) and closed on Wednesdays.
A: Yes — room service is available, and food delivery to the villas is allowed.
A: A free-form main pool (70–150 cm) and a children’s pool (50 cm), both chlorine-treated. Villas have private pools.
A: Reasonable sound is allowed until 22:00; large speakers and sound systems are not permitted.
A: Yes — a free one-way shuttle twice daily, at 11:00 and 14:00.
A: 08.00 – 20.00 hrs
A: The damage deposit is paid in cash. Other charges can be paid by bank transfer, cash, credit card, or payment link.
A: It depends on where you booked. Bookings via other websites or apps follow that platform’s terms — check your confirmation.
A: Daily stays include daily housekeeping and full service. Monthly stays include housekeeping four times a month, with electricity (7 THB/unit) and water (200–500 THB/month) billed separately.
A: Yes, if a unit is available — a new agreement is signed under monthly terms.